Everything you need to know about Chatham Heritage
We ship exclusively within the United States. Your order will be processed within 1-2 business days, and transit time is 3-4 business days. Total delivery time is 4-6 business days.
Yes! We offer free shipping on all orders within the United States.
We offer a 60-day return policy from the date of delivery. Items must be new, unworn/unused, with tags, and in original packaging.
For defective or incorrect products, we cover return shipping costs. For customer remorse returns (changed mind, wrong size), the customer is responsible for return shipping costs.
No, we do not charge any restocking fees.
Once your return is received and inspected, the refund will be processed back to your original payment method within 5-7 business days.
We accept all major credit cards, debit cards, and digital payment methods including PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are encrypted and secure.
Yes, all transactions are encrypted and processed through secure payment gateways to ensure your data is always protected.
Currently, we exclusively ship to addresses within the United States.
No, since all orders are shipped domestically within the USA, no customs duties or additional import fees will apply.
You can reach us at support@chathamheritage.com or call +1 (302) 298 5531. Our support hours are Monday to Friday: 09:00 - 17:00 (EST) and Weekends: 11:00 - 16:00 (EST).
We aim to respond to all inquiries within 24 hours.
We are a small team led by Nils Marquardt, dedicated to providing good fashion at fair prices. We cut out the middleman to bring well-made essentials directly to your wardrobe.
Chatham Heritage is operated by Healthy Sup LLC, a Limited Liability Company registered in Wyoming, USA. Our business address is 1207 Delaware Ave #3924, Wilmington, DE 19806, USA.
We believe in transparency and fair pricing. You pay for quality fabric and fit, not expensive marketing campaigns or fancy logos. We keep our overhead low and standards high to pass savings directly to you.
Contact our support team at support@chathamheritage.com or call +1 (302) 298 5531 to initiate a return. We will guide you through the process.
Returns should be sent to: Healthy Sup LLC, dba Chatham Heritage, 1207 Delaware Ave #3924, Wilmington, DE 19806, United States.
Please contact our support team at support@chathamheritage.com to discuss exchange options. We will do our best to accommodate your needs.
Contact us immediately at support@chathamheritage.com. We will cover the return shipping costs and process a full refund or replacement.
Yes, once your order ships, you will receive a tracking number via email so you can monitor your delivery.
Our support team is available Monday to Friday: 09:00 - 17:00 (EST) and Weekends: 11:00 - 16:00 (EST).
We are an online-only store. This allows us to keep costs low and pass the savings on to you.
We stand behind the quality of our products. If you are not satisfied with your purchase, our 60-day return policy ensures you can return it for a full refund.
Each product page includes a detailed size chart. If you are unsure, contact our support team and we will help you find the perfect fit.
If your order has not yet shipped, contact us immediately at support@chathamheritage.com and we will do our best to cancel it.
Please contact our support team at support@chathamheritage.com to inquire about gift card availability.
Care instructions are included with each product. Generally, we recommend following the care label on the garment to ensure longevity.
We focus on creating quality products that last, which is the most sustainable choice. We believe in making clothes that you will wear for years, not just a season.
Sign up for our newsletter to receive updates on new products, special offers, and exclusive deals. Contact us for more information about loyalty programs.
Please reach out to our support team at support@chathamheritage.com or call +1 (302) 298 5531. We are here to help!
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